N-able Head Nerds

At N-able, we always want to provide our partners with the best resources. Realizing that MSPs have some commonalities that keep them up at night, we wanted to help our partners rest easier by hiring individuals with the knowledge and experience needed to help you close those gaps.

Meet the N-able Head Nerds

The Head Nerds are your advocates and educators, your experts and guides. They focus on six important areas of interest and expertise—to ensure you’re working toward creating a better MSP business every day; they are automation, backup, business, monitoring, operations, and security. We’d like to introduce you to the Head Nerds!

Marc-Andre Tanguay

Marc-Andre brings extensive industry experience—having worked one-on-one with hundreds of MSPs, helping them create, optimize, and employ some of the strongest automation processes in the industry.

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Eric Harless

A leader in the data protection and disaster recovery markets, Eric puts his 25+ years of experience to work helping MSPs understand how to turn backup into a competitive growth driver.

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Stefanie Hammond

Stefanie has consulted and supported MSPs since 2004. In her role, she guides partners through customer conversations that help them take control of their sales process. She is committed to assisting MSPs with the modernization and delivery of training around their sales and marketing efforts.

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Jason Murphy

Jason has worked with a top 20 MSP as a sales engineer, system architect, and program manager. He’s also worked with N-able as a sales engineer. His previous vendor and MSP experience has made him an expert in the N-central solution. In his current role, he focuses on helping partners operate as efficiently as possible through automation and an optimized N-central experience.

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Lewis Pope

Lewis began his IT career as a freelance PC technician before spending six years growing a break-fix business into an MSP. Over the last three years, he has helped our partners make that same journey. As a Systems Security Certified Practitioner (SSCP), he’s also helped MSPs further mature their security practices—so they can meet the challenges of the ever- evolving cybersecurity landscape with confidence.

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Charles Mangin

Charles has over two decades of experience using and supporting Mac® devices in a variety of business environments, bringing a depth of knowledge to his position as Mac Nerd. He is committed to answering MSPs’ questions about managing Apple® hardware and software, advocating for the Mac platform, and expanding available offerings from N-able.

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Head RMM Nerd



Upcoming Head Nerds Events

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