with The Partner Success Center
Take Control is remote support software designed to help your IT business succeed—at an affordable price. N-able® Take Control is built to help IT service providers support more customers via fast, intuitive remote support to nearly any platform. Take Control provides access to deep diagnostic tools from one dashboard while simultaneously connecting to devices in seconds. It's designed to fit your technicians’ workflows—and your company’s budget.
Initiate a text chat dialogue with active users who have a Take Control Agent installed on their device without having an active remote control session
Resize the window down to a very small size, which is useful to display simultaneous sessions
New email templates, monthly emails to clients with old agents, a new filter for devices, and request user permission on the login screen.
Capture of the remote audio and playing it on the Viewer side during a session
The new video uploader, available in the Windows Console (Configurations > Configure Video Upload), allows recorded videos from TC sessions to be uploaded to Azure and Amazon S3 and N-able cloud.
Details the steps on how to reboot the remote computer into Safe Mode with Networking.
I. Turn off Take Control on the device on the RMM. 1. Dashboard; 2. Right-click device and select Edit; 3. Workstation/Server; 4. Select Remote Access; 5. Select Setting drop-down...
1. Ensure a Monitoring license is enabled on the target device as per the article 'How to enable Monitoring Licenses on Take Control plus'; 2. Login to your Admin Area; 3. Go to Devices; 4. Select the intended device from...
SolarWinds Take Control will make MFA a mandatory login step as of Monday, 15th June 2020. What this means is that a username / password combination alone will no longer be sufficient to log in and use the product...